Source note · Connecting Unified CM to Amazon Connect
Unified CM matches an external dial string against configured route patterns and sends the call to the gateway or route list that the matching pattern names.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- call routing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs
- Checked
- 2026-09-25
Sources
- System Configuration Guide for Cisco Unified Communications Manager Release 15 and SUs - Configure Call Routing — Cisco · tier 2 current vendor documentation · Configure Call Routing > Route patterns overview; Configure Route Patterns procedure
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-cucm-route-pattern. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-cucm-route-pattern
BibTeX
@misc{warmtransfer-claim-cucm-with-amazon-connect-cucm-route-pattern,
title = {Connecting Unified CM to Amazon Connect: source note cucm-with-amazon-connect-cucm-route-pattern},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-amazon-connect-cucm-route-pattern},
note = {Source note cucm-with-amazon-connect-cucm-route-pattern, checked 2026-09-25}
}