Source note · Setting up the Webex App for Unified CM calling
Webex App softphone devices are created manually in Unified CM Administration under Device > Phone > Add New by selecting the matching phone type, and at least one device is needed for every user configured for Calling in Webex App (Unified CM).
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- device provisioning
- Deployment
- on-premises, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Deployment guide for Calling in Webex App (Unified CM) - Deploy Calling in Webex App (Unified CM) — Cisco · tier 2 current vendor documentation · Configure Unified CM end users > Create and configure Webex App softphone devices
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex App for Unified CM calling: source note cucm-webex-app-calling-setup-device-add-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-webex-app-calling-setup-device-add-path
BibTeX
@misc{warmtransfer-claim-cucm-webex-app-calling-setup-device-add-path,
title = {Setting up the Webex App for Unified CM calling: source note cucm-webex-app-calling-setup-device-add-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-webex-app-calling-setup-device-add-path},
note = {Source note cucm-webex-app-calling-setup-device-add-path, checked 2026-09-30}
}