Source note · Planning a Unified CM upgrade
When phones lose trust in the cluster, utils itl reset localkey or utils itl reset remotekey generates a new ITL recovery file and re-establishes trust between phones and TFTP.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- Security by Default / ITL
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs; command introduced in 10.0(1)
- Checked
- 2026-09-25
Sources
- Security Guide for Cisco Unified Communications Manager, Release 15 and SUs - Default Security — Cisco Systems · tier 2 current vendor documentation · Default Security > ITL recovery / Bulk Reset of ITL
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a Unified CM upgrade: source note cucm-upgrade-planning-itl-bulk-reset. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-upgrade-planning-itl-bulk-reset
BibTeX
@misc{warmtransfer-claim-cucm-upgrade-planning-itl-bulk-reset,
title = {Planning a Unified CM upgrade: source note cucm-upgrade-planning-itl-bulk-reset},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-upgrade-planning-itl-bulk-reset},
note = {Source note cucm-upgrade-planning-itl-bulk-reset, checked 2026-09-25}
}