Phone models on Cisco's deprecated list stop working after an upgrade to the current Unified CM release, so they must be replaced beforehand.

Checked 2026-09-25

If you are upgrading to the current release of Cisco Unified Communications Manager and you have any of these phone models deployed, the phone will not work after the upgrade.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
endpoints
Deployment
on-premises
Region
not restricted
Release range
destination Release 15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Planning a Unified CM upgrade: source note cucm-upgrade-planning-deprecated-phones-stop. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-upgrade-planning-deprecated-phones-stop

BibTeX

@misc{warmtransfer-claim-cucm-upgrade-planning-deprecated-phones-stop,
  title  = {Planning a Unified CM upgrade: source note cucm-upgrade-planning-deprecated-phones-stop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-upgrade-planning-deprecated-phones-stop},
  note   = {Source note cucm-upgrade-planning-deprecated-phones-stop, checked 2026-09-25}
}

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