On-premises devices need the Dedicated Instance FQDN resolvable from internal DNS, done with conditional forwarders to the regional Dedicated Instance DNS servers.

Checked 2026-10-01

DNS records for this FQDN needs to be resolvable from the customer's internal DNS server to support on-premise devices connecting to the Dedicated Instance.
Vendor
Cisco
Product
Webex Calling Dedicated Instance
Subsystem
DNS
Deployment
dedicated-instance
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Unified CM to Webex Calling Dedicated Instance: source note cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders

BibTeX

@misc{warmtransfer-claim-cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders,
  title  = {Unified CM to Webex Calling Dedicated Instance: source note cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders},
  note   = {Source note cucm-to-webex-calling-dedicated-instance-ns-cond-forwarders, checked 2026-10-01}
}

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