Source note · CUCM to Teams Phone migration
Call queues do not provide separate call routing for off hours and holidays, and Microsoft recommends using an auto attendant in front of the queue to direct calls even where the queue is staffed around the clock.
Checked 2026-09-21
- Vendor
- Microsoft
- Product
- Teams Phone voice applications
- Subsystem
- voice-applications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Planning - Overview of voice applications — Microsoft · tier 2 current vendor documentation · Call Queue, closing paragraph
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-voiceapp-cq-no-hours. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-voiceapp-cq-no-hours
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-voiceapp-cq-no-hours,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-voiceapp-cq-no-hours},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-voiceapp-cq-no-hours},
note = {Source note cucm-to-teams-phone-voiceapp-cq-no-hours, checked 2026-09-21}
}