Source note · CUCM to Teams Phone migration
Call queue exception handling can redirect calls to people, voicemail, other call queues or auto attendants when no agents are signed in, when the number of waiting callers exceeds a configured limit, or when a caller's wait time exceeds a configured limit.
Checked 2026-09-21
- Vendor
- Microsoft
- Product
- Teams Phone voice applications
- Subsystem
- voice-applications
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Planning - Overview of voice applications — Microsoft · tier 2 current vendor documentation · Call Queue, exception handling list
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-voiceapp-cq-exceptions. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-voiceapp-cq-exceptions
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-voiceapp-cq-exceptions,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-voiceapp-cq-exceptions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-voiceapp-cq-exceptions},
note = {Source note cucm-to-teams-phone-voiceapp-cq-exceptions, checked 2026-09-21}
}