Source note · CUCM to Teams Phone migration
Direct Routing requires users to be in Teams Only mode so that incoming calls land in the Teams client, which is done by assigning the UpgradeToTeams instance of TeamsUpgradePolicy.
Checked 2026-09-21
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- user-enablement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Assign Teams Only mode to users to ensure calls land in Microsoft Teams
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-users-teams-only-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-users-teams-only-required
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-users-teams-only-required,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-users-teams-only-required},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-users-teams-only-required},
note = {Source note cucm-to-teams-phone-users-teams-only-required, checked 2026-09-21}
}