Source note · CUCM to Teams Phone migration
Besides the domain being registered in the tenant, a user with that domain and an assigned E3 or E5 licence must exist, and the domain's configured authentication type must be Managed, otherwise pairing fails with a domain-not-configured error.
Checked 2026-09-21
Can not use the "sbc.contoso.com" domain as it was not configured for this tenant
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- direct-routing-pairing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Connect your Session Border Controller (SBC) to Direct Routing — Microsoft · tier 2 current vendor documentation · Use PowerShell > Connect the SBC to the tenant > Considerations, second and third bullets
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-sbc-domain-licensed-user. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sbc-domain-licensed-user
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-sbc-domain-licensed-user,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-sbc-domain-licensed-user},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sbc-domain-licensed-user},
note = {Source note cucm-to-teams-phone-sbc-domain-licensed-user, checked 2026-09-21}
}