In SBA mode, sharing location information during an emergency call is not supported: users can still make the emergency call but location information will not be shared, and the only UI indicator that the client has switched to Appliance mode is a banner.

Checked 2026-09-16

Sharing location information during an emergency call (E911). Users can still make emergency call but location information won't be shared.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
branch survivability and E911
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-sba-e911-location. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sba-e911-location

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-sba-e911-location,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-sba-e911-location},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sba-e911-location},
  note   = {Source note cucm-to-teams-phone-sba-e911-location, checked 2026-09-16}
}

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