SBA is supported on Teams Windows desktop, Teams macOS desktop and Teams Phones, and SBA mode activates only on desktop clients on a physical machine - VMs and web clients are not supported.

Checked 2026-09-16

SBA mode is activated only on desktop clients on a physical machine. VMs and web clients aren't supported at the moment.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
branch survivability
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-sba-clients. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sba-clients

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-sba-clients,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-sba-clients},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-sba-clients},
  note   = {Source note cucm-to-teams-phone-sba-clients, checked 2026-09-16}
}

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