Source note · CUCM to Teams Phone migration
For a user with only a Teams Phone licence, a call whose dialled number matches none of the administrator-created voice route patterns is dropped; only a user who also holds a Microsoft Calling Plan licence falls back to the Calling Plan route automatically.
Checked 2026-09-21
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- direct-routing-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 1: Voice routing with one PSTN usage, Note after the third-route diagram
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-routing-no-match-drops. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-routing-no-match-drops
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-routing-no-match-drops,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-routing-no-match-drops},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-routing-no-match-drops},
note = {Source note cucm-to-teams-phone-routing-no-match-drops, checked 2026-09-21}
}