Teams Phone has four PSTN connectivity models - Microsoft Teams Calling Plan, Operator Connect, Teams Phone Mobile and Direct Routing - and an organisation can equip a tenant with as many of them as it wants and mix them per user population.

Checked 2026-09-16

Microsoft's Teams Phone is a highly flexible platform, supporting several methods to connect with the PSTN, and you can equip your tenant with as many of the available PSTN integrations as you'd like.
Vendor
Microsoft
Product
Teams Phone
Subsystem
PSTN connectivity
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-pstn-four-models. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-pstn-four-models

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-pstn-four-models,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-pstn-four-models},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-pstn-four-models},
  note   = {Source note cucm-to-teams-phone-pstn-four-models, checked 2026-09-16}
}

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