Direct Routing treats an SBC as healthy if it sent SIP OPTIONS within the last three regular one-minute intervals, and an SBC that has not is demoted so that it is not tried first, though a demoted SBC is retried before the call fails.

Checked 2026-09-21

Vendor
Microsoft
Product
Teams Phone
Subsystem
direct-routing-monitoring
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-21
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-monitor-options-health-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-monitor-options-health-window

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-monitor-options-health-window,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-monitor-options-health-window},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-monitor-options-health-window},
  note   = {Source note cucm-to-teams-phone-monitor-options-health-window, checked 2026-09-21}
}

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