Source note · CUCM to Teams Phone migration
Call Analytics only helps when calls reach the internal Direct Routing components and fail; for SBC pairing problems or rejected INVITEs such as a misconfigured trunk FQDN the administrator must read the SBC logs, to which Direct Routing sends a detailed description of the issue.
Checked 2026-09-21
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- direct-routing-troubleshooting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-21
- Checked
- 2026-09-21
Sources
- Monitor Direct Routing — Microsoft · tier 2 current vendor documentation · Monitor Call Quality Analytics dashboard and SBC logs, final paragraph
Cite this note
APA
WarmTransfer. (2026, September 21). CUCM to Teams Phone migration: source note cucm-to-teams-phone-monitor-analytics-blind-spot. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-monitor-analytics-blind-spot
BibTeX
@misc{warmtransfer-claim-cucm-to-teams-phone-monitor-analytics-blind-spot,
title = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-monitor-analytics-blind-spot},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-monitor-analytics-blind-spot},
note = {Source note cucm-to-teams-phone-monitor-analytics-blind-spot, checked 2026-09-21}
}