A Direct Routing deployment requires a Microsoft-certified SBC, one or more PSTN trunks connected to the SBC, a Microsoft 365 tenant hosting Teams users homed online, one or more verified domains (not *.onmicrosoft.com), a public IP reachable by Teams, an SBC FQDN registered in the tenant, a public DNS entry for that FQDN, and a trusted public certificate.

Checked 2026-09-16

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
deployment prerequisites
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-dr-infrastructure-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-dr-infrastructure-prereqs

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-dr-infrastructure-prereqs,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-dr-infrastructure-prereqs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-dr-infrastructure-prereqs},
  note   = {Source note cucm-to-teams-phone-dr-infrastructure-prereqs, checked 2026-09-16}
}

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