Direct Routing can be deployed alongside Microsoft Calling Plan, Operator Connect and Teams Phone Mobile in the same tenant, with a common pattern being Calling Plan or Operator Connect for PSTN calling and Direct Routing for third-party PBXs, analog devices and specialised routing.

Checked 2026-09-16

This hybrid deployment allows organizations to optimize call routing while maintaining existing telephony investments.
Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
mixed connectivity
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). CUCM to Teams Phone migration: source note cucm-to-teams-phone-dr-hybrid-connectivity. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-dr-hybrid-connectivity

BibTeX

@misc{warmtransfer-claim-cucm-to-teams-phone-dr-hybrid-connectivity,
  title  = {CUCM to Teams Phone migration: source note cucm-to-teams-phone-dr-hybrid-connectivity},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-to-teams-phone-dr-hybrid-connectivity},
  note   = {Source note cucm-to-teams-phone-dr-hybrid-connectivity, checked 2026-09-16}
}

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