For a user with Teams Phone but no Calling Plan license, a call whose number matches no voice route in the user's policy is dropped.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 1, Note following the first diagram
Cite this note
APA
WarmTransfer. (2026, September 24). Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-vr-no-match-dropped. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-vr-no-match-dropped
BibTeX
@misc{warmtransfer-claim-cucm-teams-hybrid-build-vr-no-match-dropped,
title = {Building a hybrid Unified CM and Teams Phone environment for a phased migration: source note cucm-teams-hybrid-build-vr-no-match-dropped},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-hybrid-build-vr-no-match-dropped},
note = {Source note cucm-teams-hybrid-build-vr-no-match-dropped, checked 2026-09-24}
}