Direct Routing users must be homed online in Microsoft 365 and need Microsoft Teams and Teams Phone licences.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
user prerequisites
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-users-homed-online. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-users-homed-online

BibTeX

@misc{warmtransfer-claim-cucm-teams-coexistence-dr-users-homed-online,
  title  = {Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-users-homed-online},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-users-homed-online},
  note   = {Source note cucm-teams-coexistence-dr-users-homed-online, checked 2026-09-25}
}

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