Microsoft does not support media re-targeting during an active Direct Routing call: if the SBC signals a new media IP, Teams never sends media to it.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
media
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-no-media-retargeting. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-no-media-retargeting

BibTeX

@misc{warmtransfer-claim-cucm-teams-coexistence-dr-no-media-retargeting,
  title  = {Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-no-media-retargeting},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-no-media-retargeting},
  note   = {Source note cucm-teams-coexistence-dr-no-media-retargeting, checked 2026-09-25}
}

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