Direct Routing can be combined with Calling Plan or Operator Connect in one tenant, and Microsoft describes using Direct Routing for calls to third-party PBXs while Calling Plan or Operator Connect carries PSTN calling as a common pattern.
Checked 2026-09-25
Direct Routing for calls to third-party PBXs.
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- PSTN connectivity mix
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Plan Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Direct Routing with Calling Plan and Operator Connect section
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-mixed-with-calling-plan. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-mixed-with-calling-plan
BibTeX
@misc{warmtransfer-claim-cucm-teams-coexistence-dr-mixed-with-calling-plan,
title = {Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dr-mixed-with-calling-plan},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dr-mixed-with-calling-plan},
note = {Source note cucm-teams-coexistence-dr-mixed-with-calling-plan, checked 2026-09-25}
}