When normalising a dialled number, Teams gives user dial plan rules precedence over the tenant (Global) dial plan, and tenant rules precedence over the Microsoft-managed service dial plan; a user cannot hold a tenant and a user dial plan at the same time.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone
- Subsystem
- dial plans
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Microsoft Teams Dial plans for phone call routing — Microsoft · tier 2 current vendor documentation · Dial plan scopes and a user's effective dial plan section
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dial-plan-precedence. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dial-plan-precedence
BibTeX
@misc{warmtransfer-claim-cucm-teams-coexistence-dial-plan-precedence,
title = {Unified CM and Teams Phone coexistence during a migration: source note cucm-teams-coexistence-dial-plan-precedence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-teams-coexistence-dial-plan-precedence},
note = {Source note cucm-teams-coexistence-dial-plan-precedence, checked 2026-09-25}
}