Practitioners report that Unified CM, acting as a back-to-back user agent, drops non-standard SIP headers between call legs unless a transparency script passes them through.

field report · Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
SIP transparency
Deployment
on-premises
Region
not restricted
Release range
unspecified; 2019 field report
Status
field report
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM SIP normalization and transparency scripts: source note cucm-sip-normalization-b2bua-drops-headers. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-sip-normalization-b2bua-drops-headers

BibTeX

@misc{warmtransfer-claim-cucm-sip-normalization-b2bua-drops-headers,
  title  = {Unified CM SIP normalization and transparency scripts: source note cucm-sip-normalization-b2bua-drops-headers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-sip-normalization-b2bua-drops-headers},
  note   = {Source note cucm-sip-normalization-b2bua-drops-headers, checked 2026-09-25}
}

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