After a change to non-secure mode the CTL file still exists on servers and phones but contains no CCM+TFTP server certificates, and Cisco recommends deleting the CTL file from phones to avoid problems if certificates or cluster topology later change.

Checked 2026-09-30

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
CTL
Deployment
on-premises
Region
not restricted
Release range
10.x and later
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Enabling mixed mode and encrypted calling in Unified CM: source note cucm-secure-calling-setup-nonsecure-ctl-remains. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-secure-calling-setup-nonsecure-ctl-remains

BibTeX

@misc{warmtransfer-claim-cucm-secure-calling-setup-nonsecure-ctl-remains,
  title  = {Enabling mixed mode and encrypted calling in Unified CM: source note cucm-secure-calling-setup-nonsecure-ctl-remains},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-secure-calling-setup-nonsecure-ctl-remains},
  note   = {Source note cucm-secure-calling-setup-nonsecure-ctl-remains, checked 2026-09-30}
}

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