utils ctl reset localkey, run on the publisher, regenerates the CTL file signed with the CallManager key (secondary SAST role) for use when the ITLRecovery certificate has changed and endpoints are locked out; once endpoints have that file, the CTL update command is run again to re-sign it with ITLRecovery.

Checked 2026-09-30

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
CTL recovery
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Enabling mixed mode and encrypted calling in Unified CM: source note cucm-secure-calling-setup-ctl-reset-localkey. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-secure-calling-setup-ctl-reset-localkey

BibTeX

@misc{warmtransfer-claim-cucm-secure-calling-setup-ctl-reset-localkey,
  title  = {Enabling mixed mode and encrypted calling in Unified CM: source note cucm-secure-calling-setup-ctl-reset-localkey},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-secure-calling-setup-ctl-reset-localkey},
  note   = {Source note cucm-secure-calling-setup-ctl-reset-localkey, checked 2026-09-30}
}

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