SAML SSO for Unified CM requires NTP synchronisation, and the maximum allowed time difference between the IdP and the Unified Communications applications is 3 seconds.

Checked 2026-09-25

SAML is a time sensitive protocol and the IdP determines the time-based validity of a SAML assertion.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
saml-sso
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Setting up SAML SSO for Unified CM: source note cucm-saml-sso-setup-ntp-max-skew-3s. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-saml-sso-setup-ntp-max-skew-3s

BibTeX

@misc{warmtransfer-claim-cucm-saml-sso-setup-ntp-max-skew-3s,
  title  = {Setting up SAML SSO for Unified CM: source note cucm-saml-sso-setup-ntp-max-skew-3s},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-saml-sso-setup-ntp-max-skew-3s},
  note   = {Source note cucm-saml-sso-setup-ntp-max-skew-3s, checked 2026-09-25}
}

Read in context