Source note · Setting up SAML SSO for Unified CM

After a server domain or hostname change SAML SSO does not work until new metadata is exported via the recovery URL, uploaded to the IdP and the SSO test is run.

Checked 2026-09-25

Vendor: Cisco
Product: Cisco Unified Communications Manager
Subsystem: saml-sso
Deployment: on-premises
Region: not restricted
Release range: Release 15 and SUs
Checked: 2026-09-25

Sources

SAML SSO Deployment Guide for Cisco Unified Communications Applications, Release 15 and SUs - SAML SSO Configuration — Cisco · tier 2 current vendor documentation · Additional Configuration Tasks > domain or hostname change

Cite this note

APA

WarmTransfer. (2026, September 25). Setting up SAML SSO for Unified CM: source note cucm-saml-sso-setup-hostname-change-breaks-sso. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-saml-sso-setup-hostname-change-breaks-sso

BibTeX

@misc{warmtransfer-claim-cucm-saml-sso-setup-hostname-change-breaks-sso,
  title  = {Setting up SAML SSO for Unified CM: source note cucm-saml-sso-setup-hostname-change-breaks-sso},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-saml-sso-setup-hostname-change-breaks-sso},
  note   = {Source note cucm-saml-sso-setup-hostname-change-breaks-sso, checked 2026-09-25}
}

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