Mobility does not apply to video calls: a video call received at the desk phone cannot be picked up on the mobile phone.

Checked 2026-10-02

A video call that is received at the desk phone cannot be picked up on the mobile phone.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
Cisco Unified Mobility
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs, current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-video-not-supported. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-video-not-supported

BibTeX

@misc{warmtransfer-claim-cucm-mobile-connect-setup-video-not-supported,
  title  = {Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-video-not-supported},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-video-not-supported},
  note   = {Source note cucm-mobile-connect-setup-video-not-supported, checked 2026-10-02}
}

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