A cluster on 15SU4 or later that wants Mobile Voice Access has to use the native, IVR-based method, so it needs the IVR media resource in the users' media resource group list rather than a VXML gateway.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Cisco Unified Mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15SU4 and later
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Cisco Unified Mobility — Cisco Systems · tier 2 current vendor documentation · Configure Mobile Voice Access note; Prerequisites
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-mva-native-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-mva-native-inference
BibTeX
@misc{warmtransfer-claim-cucm-mobile-connect-setup-mva-native-inference,
title = {Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-mva-native-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-mva-native-inference},
note = {Source note cucm-mobile-connect-setup-mva-native-inference, checked 2026-10-02}
}