If Mobility is disabled in the Feature Control Policy that phones use, the Mobility softkey is disabled on those phones; it is enabled at Device > Device Settings > Feature Control Policy with Override Default and Enable Setting checked.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Cisco Unified Mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs, current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Cisco Unified Mobility — Cisco Systems · tier 2 current vendor documentation · Enable Mobility Within Feature Control Policy
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-feature-control-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-feature-control-policy
BibTeX
@misc{warmtransfer-claim-cucm-mobile-connect-setup-feature-control-policy,
title = {Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-feature-control-policy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-feature-control-policy},
note = {Source note cucm-mobile-connect-setup-feature-control-policy, checked 2026-10-02}
}