If Do Not Disturb is enabled on the desk phone, a direct call to the remote destination is not anchored and the desk phone cannot be placed in the remote In use state.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Cisco Unified Mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs, current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Cisco Unified Mobility — Cisco Systems · tier 2 current vendor documentation · Restrictions table, Do Not Disturb on the Desk Phone and Direct Calls to Remote Destination
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-dnd-desk-phone. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-dnd-desk-phone
BibTeX
@misc{warmtransfer-claim-cucm-mobile-connect-setup-dnd-desk-phone,
title = {Setting up Single Number Reach and Mobile Connect in Unified CM: source note cucm-mobile-connect-setup-dnd-desk-phone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-mobile-connect-setup-dnd-desk-phone},
note = {Source note cucm-mobile-connect-setup-dnd-desk-phone, checked 2026-10-02}
}