Source note · Unified CM media resources
For caller-specific MOH, if the user and network MOH audio source identifiers are not provisioned, the caller-specific MOH information in the SIP header is ignored and the call reverts to tone on hold.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- music on hold
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-25
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Music On Hold — Cisco Systems · tier 2 current vendor documentation · Caller-Specific Music On Hold restrictions / Provisioning
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM media resources: source note cucm-media-resources-moh-tone-on-hold. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-media-resources-moh-tone-on-hold
BibTeX
@misc{warmtransfer-claim-cucm-media-resources-moh-tone-on-hold,
title = {Unified CM media resources: source note cucm-media-resources-moh-tone-on-hold},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-media-resources-moh-tone-on-hold},
note = {Source note cucm-media-resources-moh-tone-on-hold, checked 2026-09-25}
}