If an MOH server fails during an active MOH session, the held party hears no music from then on, but normal call functions are not affected.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
music on hold
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM media resources: source note cucm-media-resources-moh-server-failure. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-media-resources-moh-server-failure

BibTeX

@misc{warmtransfer-claim-cucm-media-resources-moh-server-failure,
  title  = {Unified CM media resources: source note cucm-media-resources-moh-server-failure},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-media-resources-moh-server-failure},
  note   = {Source note cucm-media-resources-moh-server-failure, checked 2026-09-25}
}

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