When a device has a media resource group list on the device itself and another on its device pool, Unified CM searches the device-level list first and then the device pool list.
Checked 2026-09-30
If a device has an MRGL configured at the device pool level as well as on the device itself, the MRGL configured at the device level is searched first, followed by the MRGL on the device pool.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- media-resource-manager
- Deployment
- on-premises
- Region
- not restricted
- Release range
- technote written against CUCM 11.5.1; states 11.x and later
- Checked
- 2026-09-30
Sources
- Configure Media Resource Groups and Group Lists — Cisco Systems · tier 2 current vendor documentation · section 'Media Resource Groups and Media Resource Group Lists'
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Unified CM media resource allocation failures: source note cucm-media-resource-failures-mrgl-device-before-pool. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-media-resource-failures-mrgl-device-before-pool
BibTeX
@misc{warmtransfer-claim-cucm-media-resource-failures-mrgl-device-before-pool,
title = {Troubleshooting Unified CM media resource allocation failures: source note cucm-media-resource-failures-mrgl-device-before-pool},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-media-resource-failures-mrgl-device-before-pool},
note = {Source note cucm-media-resource-failures-mrgl-device-before-pool, checked 2026-09-30}
}