The Release 15 Security Guide says that if the LDAP certificate is renewed, the administrator must restart the SSOP-Tomcat service for user authentication to work.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- LDAP authentication
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Security Guide for Cisco Unified Communications Manager, Release 15 and SUs - Identity Management — Cisco Systems · tier 2 current vendor documentation · Identity Management > LDAP Authentication, note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-ssop-tomcat-renew. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-ssop-tomcat-renew
BibTeX
@misc{warmtransfer-claim-cucm-ldap-sync-troubleshooting-ssop-tomcat-renew,
title = {Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-ssop-tomcat-renew},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-ssop-tomcat-renew},
note = {Source note cucm-ldap-sync-troubleshooting-ssop-tomcat-renew, checked 2026-10-02}
}