Cisco's LDAPS TechNote also says to install the root and intermediate certificates as CallManager-trust on the Unified CM publisher, a step it does not illustrate.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- certificates
- Deployment
- on-premises
- Region
- not restricted
- Release range
- CUCM 9.x and later per the document
- Checked
- 2026-10-02
Sources
- Configure CUCM for Secure LDAP (LDAPS) — Cisco Systems · tier 2 current vendor documentation · Configure section, certificate upload steps
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust
BibTeX
@misc{warmtransfer-claim-cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust,
title = {Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust},
note = {Source note cucm-ldap-sync-troubleshooting-ldaps-callmanager-trust, checked 2026-10-02}
}