After the LDAPS certificates are installed, Cisco Tomcat is restarted on each node with the CLI command 'utils service restart Cisco Tomcat', and the Cisco CTIManager service is restarted on each node where it is used.

Checked 2026-09-30

utils service restart Cisco Tomcat
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
LDAP transport security
Deployment
on-premises
Region
not restricted
Release range
CUCM 9.x and higher; Microsoft Active Directory
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up LDAP directory sync and authentication in Unified CM: source note cucm-ldap-sync-setup-ldaps-restart-services. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-setup-ldaps-restart-services

BibTeX

@misc{warmtransfer-claim-cucm-ldap-sync-setup-ldaps-restart-services,
  title  = {Setting up LDAP directory sync and authentication in Unified CM: source note cucm-ldap-sync-setup-ldaps-restart-services},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-setup-ldaps-restart-services},
  note   = {Source note cucm-ldap-sync-setup-ldaps-restart-services, checked 2026-09-30}
}

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