The ITLRecovery key can be copied to an SFTP server with the CLI command file get tftp ITLRecovery.p12. DRS backup alone does not clear the daily RTMT reminder to back it up.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- ITLRecovery
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 10.0(1) and later
- Checked
- 2026-10-01
Sources
- Unified Communications Manager ITL Enhancements in Version 10.0(1) — Cisco Systems · tier 2 current vendor documentation · Backup of the ITLRecovery key section
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting phone trust and ITL failures in Unified CM: source note cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd
BibTeX
@misc{warmtransfer-claim-cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd,
title = {Troubleshooting phone trust and ITL failures in Unified CM: source note cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd},
note = {Source note cucm-itl-trust-troubleshooting-itlrecovery-backup-cmd, checked 2026-10-01}
}