The ITL reset feature cannot be used to move phones between clusters.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- ITLRecovery
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 10.0(1) and later
- Checked
- 2026-10-01
Sources
- Unified Communications Manager ITL Enhancements in Version 10.0(1) — Cisco Systems · tier 2 current vendor documentation · Limitations section
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting phone trust and ITL failures in Unified CM: source note cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move
BibTeX
@misc{warmtransfer-claim-cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move,
title = {Troubleshooting phone trust and ITL failures in Unified CM: source note cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move},
note = {Source note cucm-itl-trust-troubleshooting-itl-reset-no-cluster-move, checked 2026-10-01}
}