Unified CM line groups cannot point to CTI ports or CTI route points so hunt pilots cannot distribute calls to CTI-controlled endpoints.

Checked 2026-09-24

Line groups cannot point to Computer Telephony Integration (CTI) ports and CTI route points, so you cannot use hunt pilots to distribute calls to endpoints controlled through CTI applications.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
line group
Deployment
on-premises, dedicated-instance
Region
not restricted
Release range
15 and SUs; current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-no-cti-ports. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-no-cti-ports

BibTeX

@misc{warmtransfer-claim-cucm-hunt-pilots-no-cti-ports,
  title  = {Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-no-cti-ports},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-no-cti-ports},
  note   = {Source note cucm-hunt-pilots-no-cti-ports, checked 2026-09-24}
}

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