With the Circular algorithm, if a call to a logged-off agent is rejected with a reject type other than Huntlogout, the circular index does not increment and the next call goes to the same agent.

Checked 2026-09-24

When a call is extended to an agent in logged off state and rejected with reject type other than 'Huntlogout' type, the index will not increment and the call goes to same agent.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
line group
Deployment
on-premises, dedicated-instance
Region
not restricted
Release range
15 and SUs; current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-circular-huntlogout. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-circular-huntlogout

BibTeX

@misc{warmtransfer-claim-cucm-hunt-pilots-circular-huntlogout,
  title  = {Unified CM hunt pilots and hunt lists and line groups: source note cucm-hunt-pilots-circular-huntlogout},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-hunt-pilots-circular-huntlogout},
  note   = {Source note cucm-hunt-pilots-circular-huntlogout, checked 2026-09-24}
}

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