In Cisco's UCS common-problems technote, high CPU from I/O wait that restarted the CCM and CTI services was attributed to the UCS platform and its storage, and isolating it needed UCS logs.

Checked 2026-10-02

I/O WAIT is usually an issue with the UCS platform and its storage.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
platform I/O
Deployment
on-premises
Region
not restricted
Release range
not stated; UCS deployments, technote dated 2015
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting high CPU and service crashes in Unified CM: source note cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause

BibTeX

@misc{warmtransfer-claim-cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause,
  title  = {Troubleshooting high CPU and service crashes in Unified CM: source note cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause},
  note   = {Source note cucm-high-cpu-troubleshooting-ucs-iowait-storage-cause, checked 2026-10-02}
}

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