After a core dump, use RTMT Tools > Trace & Log Central > Collect Files to collect the logs for all impacted services, including services that interact with the one that cored.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- core dumps
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 15 and SUs - Alerts — Cisco Systems · tier 2 current vendor documentation · Alerts chapter > Set up alerts for core dump and collect relevant logs > Collect logs, Step 2
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting high CPU and service crashes in Unified CM: source note cucm-high-cpu-troubleshooting-core-collect-service-logs. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-high-cpu-troubleshooting-core-collect-service-logs
BibTeX
@misc{warmtransfer-claim-cucm-high-cpu-troubleshooting-core-collect-service-logs,
title = {Troubleshooting high CPU and service crashes in Unified CM: source note cucm-high-cpu-troubleshooting-core-collect-service-logs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-high-cpu-troubleshooting-core-collect-service-logs},
note = {Source note cucm-high-cpu-troubleshooting-core-collect-service-logs, checked 2026-10-02}
}