Source note · Setting up Extension Mobility in Unified CM
In Unified CCE, if an agent fails to log out of an Extension Mobility device, another agent who tries to use that device gets a shared line error.
Checked 2026-09-30
If an agent fails to log out of a device, another agent who attempts to access that device gets a 'shared line' error.
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- Extension Mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CCE 15.0(1)
- Checked
- 2026-09-30
Sources
- Cisco Unified Contact Center Enterprise Features Guide, Release 15.0(1) - Unified Communications Manager Extension Mobility — Cisco Systems · tier 2 current vendor documentation · Unified Communications Manager Extension Mobility, limitations
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-ucce-shared-line-error. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-ucce-shared-line-error
BibTeX
@misc{warmtransfer-claim-cucm-extension-mobility-setup-ucce-shared-line-error,
title = {Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-ucce-shared-line-error},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-ucce-shared-line-error},
note = {Source note cucm-extension-mobility-setup-ucce-shared-line-error, checked 2026-09-30}
}