For Unified CCE agents on hard phones using Extension Mobility only, Cisco recommends setting Multiple Login Behavior to Auto Logout; for mixed environments or EMCC it recommends setting the maximum login time to the typical agent shift length.

Checked 2026-09-30

Vendor
Cisco
Product
Unified Contact Center Enterprise
Subsystem
Extension Mobility
Deployment
on-premises
Region
not restricted
Release range
Unified CCE 15.0(1)
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-ucce-auto-logout. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-ucce-auto-logout

BibTeX

@misc{warmtransfer-claim-cucm-extension-mobility-setup-ucce-auto-logout,
  title  = {Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-ucce-auto-logout},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-ucce-auto-logout},
  note   = {Source note cucm-extension-mobility-setup-ucce-auto-logout, checked 2026-09-30}
}

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