Source note · Setting up Extension Mobility in Unified CM
To let users change their PIN from the phone, create a phone service named Change Credential with Service URL http://server:8080/changecredential/ChangeCredentialServlet?device=#DEVICENAME# (optionally a Secure-Service URL on https port 8443 with the same path) and subscribe phones to it through Subscribe/Unsubscribe Services.
Checked 2026-09-30
To allow users to change their PINs on their phones, you must configure the change credential Cisco Unified IP Phone service.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- Extension Mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-30
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Extension Mobility — Cisco Systems · tier 2 current vendor documentation · Configure the Change Credential IP Phone Service, steps 1-7
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-change-credential-service. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-change-credential-service
BibTeX
@misc{warmtransfer-claim-cucm-extension-mobility-setup-change-credential-service,
title = {Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-change-credential-service},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-change-credential-service},
note = {Source note cucm-extension-mobility-setup-change-credential-service, checked 2026-09-30}
}