Extension Mobility caches logged-in user information for 2 minutes and validates requests against the cache, so just after a PIN change both the old and the new PIN can work.

Checked 2026-09-30

Cisco Extension Mobility maintains a cache of all logged-in user information for 2 minutes.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
Extension Mobility
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-cache-two-minutes. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-cache-two-minutes

BibTeX

@misc{warmtransfer-claim-cucm-extension-mobility-setup-cache-two-minutes,
  title  = {Setting up Extension Mobility in Unified CM: source note cucm-extension-mobility-setup-cache-two-minutes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-setup-cache-two-minutes},
  note   = {Source note cucm-extension-mobility-setup-cache-two-minutes, checked 2026-09-30}
}

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