When the login phone model does not match the user device profile, Unified CM copies the device-independent settings (user hold audio source, user locale, user ID, speed dials and directory number configuration, except the 'line setting for this device') from the profile to the phone.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- extension-mobility
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs, current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Extension Mobility — Cisco Systems · tier 2 current vendor documentation · Extension Mobility Overview (login to a phone model that differs from the user device profile)
Cite this note
APA
WarmTransfer. (2026, September 24). Unified CM Extension Mobility and cross-cluster Extension Mobility: source note cucm-extension-mobility-model-mismatch-copy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-model-mismatch-copy
BibTeX
@misc{warmtransfer-claim-cucm-extension-mobility-model-mismatch-copy,
title = {Unified CM Extension Mobility and cross-cluster Extension Mobility: source note cucm-extension-mobility-model-mismatch-copy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-extension-mobility-model-mismatch-copy},
note = {Source note cucm-extension-mobility-model-mismatch-copy, checked 2026-09-24}
}