Where the external access code is 9, Cisco warns that a 911 or 9.911 CTI route point can interfere with secondary dial-tone timing, and recommends translation patterns that send 9 plus 911 to the single 911 pattern.

Checked 2026-09-24

a CTI Route Point of 911 or 9.911 may interfere with the timing of secondary dialtone
Vendor
Cisco
Product
Cisco Emergency Responder
Subsystem
Unified CM integration
Deployment
on-premises, dedicated-instance
Region
americas
Release range
15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Cisco Emergency Responder: source note cucm-emergency-responder-9-911-translation. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-emergency-responder-9-911-translation

BibTeX

@misc{warmtransfer-claim-cucm-emergency-responder-9-911-translation,
  title  = {Cisco Emergency Responder: source note cucm-emergency-responder-9-911-translation},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-emergency-responder-9-911-translation},
  note   = {Source note cucm-emergency-responder-9-911-translation, checked 2026-09-24}
}

Read in context