For SIP phones on Unified CM, Phone NTP References must be configured and assigned through the device pool, so that each SIP phone is pointed at an appropriate NTP server.

Checked 2026-09-24

It is mandatory that you configure Phone NTP References and assign them through the device pool
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
NTP / date-time group
Deployment
on-premises, dedicated-instance
Region
not restricted
Release range
14 and SUs; 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM device pools and device configuration model: source note cucm-device-pools-sip-ntp-mandatory. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-device-pools-sip-ntp-mandatory

BibTeX

@misc{warmtransfer-claim-cucm-device-pools-sip-ntp-mandatory,
  title  = {Unified CM device pools and device configuration model: source note cucm-device-pools-sip-ntp-mandatory},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-device-pools-sip-ntp-mandatory},
  note   = {Source note cucm-device-pools-sip-ntp-mandatory, checked 2026-09-24}
}

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